Kaminer Heating And Cooling
Columbia, SC
General Business Queries
Are there any additional fees I should be aware of?
Kaminer Heating And Cooling is committed to transparent pricing, ensuring you can make informed decisions without any surprises. They pride themselves on offering services without hidden fees. This commitment has been confirmed by several sources, including their assurance that customers won't encounter unexpected costs[0]. Additionally, they offer 24/7 services with no after-hours fees for our KMC maintenance agreement clients, a feature that stands out in their customer-centric approach, reflecting their commitment to reliability and transparency[1].
To experience these benefits for yourself, reach out to Kaminer Heating And Cooling and enjoy peace of mind knowing no hidden costs will affect your HVAC services.
Can I change my service appointment after booking?
Yes, you can change your service appointment after booking with Kaminer Heating And Cooling. To do so, it's best to contact them directly by calling (803) 888-4115. Kaminer Heating And Cooling prides itself on excellent customer service, aiming to accommodate your needs and ensure your comfort with minimal disruption[0].
Can I request a specific technician for my service?
At Kaminer Heating And Cooling, customer satisfaction is our utmost priority, and we are committed to personalized service. While specific details about requesting a technician are not explicitly listed, our team is known for being accommodating to our customers' needs as much as possible. Many satisfied clients have praised the professionalism and personal touch of our technicians. For example, TARHEELFAN mentioned that Nick Kennedy is "very personable and professional," expressing a desire to have him return for future services[0]. We recommend reaching out to our team directly at (803) 888-4115 to discuss your specific preferences when scheduling a service.
Do you offer any discounts or packages?
Kaminer Heating And Cooling is committed to offering attractive deals to make our services accessible and affordable. We provide flexible financing options, which can ease the financial burden of HVAC installations and repairs[0]. Additionally, we offer free estimates to help you make informed decisions without any initial cost commitment[0].
When it comes to service packages, our Yearly Service Agreements are designed to keep your systems running efficiently while saving you money over time[1]. With maintenance plans, you can ensure optimal performance and reduce the likelihood of unexpected breakdowns, thus eliminating sudden expenses.
For current promotions or specific packages tailored to your needs, contact our team directly. We're dedicated to helping you find the best solutions. Call us at (803) 888-4115 to explore the options available and take advantage of our exceptional service offerings[0].
Do you offer emergency services?
Yes, Kaminer Heating And Cooling offers 24/7 emergency services to ensure your comfort is never compromised. Our dedicated team is available around the clock to provide swift assistance with any HVAC emergencies in Columbia, SC, and surrounding areas[0]. Whether it's a malfunctioning air conditioning unit in the heat of summer or a heating issue in the winter, our trained technicians are ready to diagnose and fix problems quickly[0]. For prompt, reliable service, you can reach us at (803) 888-4115[0].
Do you provide a warranty on the materials you use?
Kaminer Heating and Cooling stands firmly behind the materials and services they provide, offering comprehensive warranties that ensure customer satisfaction. They guarantee all equipment installations, and if any issues arise, they address them by repairing or replacing the equipment without charge if necessary, reflecting their 100% satisfaction guarantee[1]. As one satisfied customer, Sydney S. Jones, highlighted, "They stand behind their work and the warranty options on parts and labor plus yearly maintenance are affordable and so worth it"[0].
To experience reliable and covered services, feel free to contact Kaminer Heating and Cooling for more information on their warranty policies.
Do you provide a written estimate before starting work?
Yes, Kaminer Heating And Cooling provides a written estimate before starting work. This ensures transparency and helps customers make informed decisions about their HVAC needs. They offer free estimates for various services, reflecting their commitment to customer satisfaction and trustworthiness[0].
Customers appreciate the thoroughness and clarity provided in these estimates. For example, Donna H. commented that Kaminer Heating and Cooling gave her a detailed breakdown of several options during her service evaluation[1].
For quality and transparent HVAC services, contact Kaminer Heating And Cooling at (803) 888-4115 to schedule your free estimate today!
Do you provide after-hours service?
Yes, Kaminer Heating and Cooling provides emergency HVAC services to ensure your comfort is restored promptly, up till the hour of 10:00 pm. We offer after-hours services with no additional fees to our maintenance agreement clients, highlighting our commitment to customer satisfaction and reliability[0]. As one satisfied customer, Jason B., noted, "They really seem to care about their customers and that is hard to find these days!"[1].
For immediate assistance, feel free to reach out to us at any time. Our dedicated team is ready to handle any HVAC emergencies you might encounter[0].
How can I get in touch with your office?
To get in touch with Kaminer Heating And Cooling, you can call them at (803) 888-4115. Their office is located at 110 Kaminer Way Parkway, Columbia, SC 29210. They offer emergency services and are available Monday to Friday from 8 am to 10 pm, and on weekends from 10 am to 10 pm[0]. For more information, you can also visit their contact page at kaminerhac.com/contact-us[0].
How can I schedule a service appointment?
To schedule a service appointment with Kaminer Heating and Cooling, you have multiple convenient options. You can call their team directly at (803) 888-4115 for immediate assistance. Alternatively, if you prefer a digital approach, you can fill out an online form available on their website. The form requires basic information such as your first and last name, phone number, and whether you're a new customer or an existing one[0].
Kaminer Heating and Cooling prides itself on prompt and efficient service, with a 24/7 line available for emergency situations. As a family-owned business with decades of experience, they ensure customer satisfaction with every service call[0].
How do you ensure the safety and cleanliness of the worksite?
Kaminer Heating And Cooling ensures the safety and cleanliness of the worksite through meticulous practices and customer-focused policies. Our staff is required to adhere to a strict code of conduct, ensuring professionalism, cleanliness, and safety at all times. If our technicians fail to wear shoe covers or neglect to clean up, the service cost will be waived[1]. We stand by a comprehensive satisfaction guarantee, demonstrating our commitment to quality service[1].
Joey S. commented, "Great job, Jarvis... He explained what was wrong and how he fixed the issues with our A/C unit... very professionally and courteously," highlighting our technicians' dedication to professionalism and customer care[0].
For reliable, professional service, schedule your next appointment with Kaminer Heating And Cooling and see the meticulous attention we provide every time.
How do you handle customer complaints?
Kaminer Heating And Cooling approaches customer complaints with a dedicated commitment to satisfaction and service excellence. Our policy guarantees that if you're not fully satisfied with the services provided, we offer a full refund. Moreover, if any unprofessional behavior occurs, such as neglecting cleanliness or professionalism, you will not be charged[0].
We pride ourselves on addressing issues promptly and have built a substantial reputation for reliability and customer service. As Todd K. emphasizes, "We are always here to help you"[0].
To experience our customer-focused service, contact Kaminer Heating And Cooling today and let us ensure your complete satisfaction![0].
How do you stay up-to-date with industry standards and technology?
Kaminer Heating And Cooling stays up-to-date with industry standards and technology through continuous training for their service technicians. This allows them to provide the most current and effective solutions for HVAC systems[0]. The company not only focuses on professional development but also emphasizes keeping informed on local regulations and energy efficiency standards set forth by authorities such as the South Carolina Office of Regulatory Staff[1]. This proactive approach ensures that Kaminer Heating And Cooling offers state-of-the-art and compliant HVAC services, maintaining their reputation for excellence in the Columbia area[1].
Contact Kaminer Heating And Cooling to experience expert service that remains at the forefront of the HVAC industry.
How much do your services cost?
Kaminer Heating And Cooling provides transparent pricing with no hidden fees for their services. Although specific costs aren't detailed in the files, customers can request free estimates to get precise pricing tailored to their needs[0][1]. They offer a wide range of HVAC services, including furnace and air conditioning installations, repairs, and maintenance. For detailed pricing, it's best to contact Kaminer Heating And Cooling directly at (803) 888-4115 to receive a quote and discuss your specific HVAC needs[2].
What areas do you serve?
Kaminer Heating and Cooling proudly serves a wide range of areas, ensuring top-quality HVAC services across multiple locations. Our primary service areas include Columbia, Blythewood, Irmo, and Lexington. However, our reach extends beyond these cities to encompass numerous communities in South Carolina. We cater to customers in Richland, Lexington, Newberry, Fairfield, and Kershaw counties[1][0]. If your city isn't listed, we encourage you to contact us, as our team is often able to extend services to nearby locations.
For a more personalized assessment of our capabilities to serve your specific area, please don't hesitate to call us at (803) 888-4115. At Kaminer Heating and Cooling, our priority is your comfort and satisfaction.
What is your policy on subcontractors?
Unfortunately, the available documentation does not provide specific information on Kaminer Heating And Cooling's policy regarding subcontractors. For accurate details, I recommend contacting Kaminer Heating And Cooling directly at (803) 888-4115. They can provide comprehensive information tailored to your inquiry. Should you have any other questions or require additional services, feel free to reach out to them.
What is your process for handling large or complex projects?
Kaminer Heating And Cooling handles complex projects with a strategic and meticulous approach, ensuring successful outcomes through efficient planning and execution. We pride ourselves on our skilled technicians who undergo continuous training, enabling them to tackle even the most challenging HVAC projects[1]. Our process involves thorough inspections and clearly communicated steps to address all scenarios. For instance, Alan R. highlighted the company's transparency and efficiency, noting how the team kept them fully informed during a complex air conditioning and ductwork installation[0].
Our team ensures project efficiency and maximum customer satisfaction by utilizing a 24/7 availability model, enabling fast responses to any project demands[2]. To experience our unrivaled expertise in managing large projects, contact us today and see how we can accommodate your HVAC needs with precision and professionalism.
What is your service guarantee?
Kaminer Heating and Cooling stands firmly behind its services with a robust 100% satisfaction guarantee. This promise ensures that if you are not fully satisfied, your investment will be refunded in full. This guarantee extends to the professionalism of their Comfort Specialists; any unprofessional behavior such as smoking, swearing, or failure to adhere to cleanliness standards means no charge for those services[0].
Additionally, equipment installed by Kaminer is guaranteed to perform satisfactorily, or they will help find an alternative solution or refund your investment[0]. This unwavering commitment to customer satisfaction is reinforced by their A+ rating with the Better Business Bureau[1].
Experience the quality of service that Alan R. described as professional and courteous[0]. Contact Kaminer Heating and Cooling today to ensure your home's comfort with unrivaled service assurance.
What licenses and certifications does your company hold?
Kaminer Heating And Cooling holds several licenses and certifications that solidify its reputation for excellence. We are proud members of Success Group International, the largest contractor-owned HVAC organization in the USA and Canada[0]. Our technicians receive continuous training to stay updated on the latest industry standards, further ensuring high-quality service[1]. Additionally, we adhere to local building codes and regulations set by the City of Columbia and Richland County, and stay updated on guidelines from the South Carolina Department of Health and Environmental Control[0]. For more information or to schedule a consultation, please contact us at Kaminer Heating And Cooling.
What payment methods do you accept?
I'm unable to find specific details about the payment methods accepted by Kaminer Heating And Cooling in the provided files. Please contact them directly at (803) 888-4115 for the most accurate information regarding payment options[0].
What services do you offer?
Kaminer Heating and Cooling offers a comprehensive range of HVAC services tailored to meet the needs of both residential and commercial clients. Their service offerings include heating solutions like gas furnaces, electric heating, and heat pumps, as well as AC installations and repairs[2].
Additionally, they provide air quality services such as HEPA filtration and air filtration systems to ensure a healthy indoor environment[1]. The company also specializes in ductwork, offering repairs and installations to improve energy efficiency[0].
Many customers, like Jason B., praise the professionalism and caring attitude of the Kaminer team, emphasizing their dedication to customer satisfaction[2].
For exceptional HVAC solutions, call Kaminer Heating and Cooling at (803) 888-4115 today!
Miscellaneous
How does your company engage with the local community?
Kaminer Heating And Cooling actively engages with the local community through meaningful partnerships. We proudly collaborate with organizations like Folds of Honor, which supports military families by providing educational scholarships to the spouses and children of fallen or disabled service members. This partnership aligns with our community-focused approach, especially as Columbia hosts a significant military population due to Fort Jackson[0].
By setting a fundraising goal of $25,000 for Folds of Honor, we reinforce our commitment to make a tangible impact. Join us in supporting this noble cause, and together, we can honor the sacrifices of our nation's heroes while enhancing the community fabric[0].
For further details about our community involvement or HVAC services, contact us at (803) 888-4115.
What awards has your company received?
Kaminer Heating and Cooling has received numerous accolades for its exceptional service standards. We are proud to hold an A+ rating with the Better Business Bureau (BBB), which reflects our unwavering commitment to customer satisfaction and quality service[0]. While specific award names are not mentioned in the provided documents, our reputation as a top-rated HVAC company in Columbia underscores the high level of trust and satisfaction our customers have in us[0].
Moreover, consistent positive customer reviews further validate our commitment. As Jason B. shared, "Kaminer Heating and Cooling genuinely care about their customers," showcasing the exceptional service and expertise we deliver[0]. Contact us today to experience the award-winning service standards that Kaminer Heating and Cooling proudly upholds.
Customer Experience
Can I provide feedback or reviews on your services?
Yes, you can definitely provide feedback or reviews on our services at Kaminer Heating And Cooling. We value our customer's opinions greatly and use them to continually enhance our offerings. Many satisfied customers have shared their positive experiences, like Annette M., who appreciated our excellent customer service and expertise[0]. Similarly, Sherry P. praised our great service and expressed gratitude for our work[1].
If you've recently experienced our services, we would love to hear from you. Your feedback helps us maintain our high standards and improve where necessary. Please visit our website or platforms like Google Reviews to share your thoughts. We're committed to delivering exceptional service and your input is invaluable in achieving that goal.
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURRcGZqMmZ3EAE!2m1!1s0x0:0x4e2f5c159a969934!3m1!1s2@1:CIHM0ogKEICAgIDQpfj2fw%7CCgwIkbzBswYQiKrhgwI%7C?hl=en-US[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNuX2U2MGpRRRAB!2m1!1s0x0:0x4e2f5c159a969934!3m1!1s2@1:CIHM0ogKEICAgICn_e60jQE%7CCgwIke70twYQ6OLVmQI%7C?hl=en-GBDo you offer any customer loyalty programs or incentives?
Currently, Kaminer Heating And Cooling does offer a maintenance program that offers discounts on repairs and 2 maintenance visits per year. However, they do provide a variety of financial benefits through local rebates and tax incentives for energy-efficient furnace installations. By checking with local utility providers and government programs, you may be able to reduce the overall costs of your investment[2].
Our commitment to exceptional service is reflected in the positive experiences of our customers. For instance, Ryan S. praises Kaminer, stating, "I trust Kaminer Heating And Cooling with my home, my office, and my friends and family!"[1].
For more information on potential savings or to schedule a service, contact Kaminer Heating And Cooling today.
[0] https://www.kaminerhac.com/about-us/coupons/[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURwbEpPRlZREAE!2m1!1s0x0:0x4e2f5c159a969934!3m1!1s2@1:CIHM0ogKEICAgIDplJOFVQ%7CCgwI36j0pgYQuMe3jAI%7C?hl=en-US[2] https://www.kaminerhac.com/our-services/heating/furnace-installation/How can I contact customer support if I have an issue?
You can easily contact Kaminer Heating And Cooling's customer support by calling their dedicated line at (803) 888-4115. They provide emergency services 24/7, ensuring you get the assistance you need at any time[0]. Additionally, you can fill out their online contact form available on their website for non-urgent inquiries[0]. Feel free to reach out today and experience their prompt and professional customer service.
For swift action, call now and let their expert team help optimize your comfort!
How can I track the progress of my service request or project?
To track the progress of your service request or project with Kaminer Heating And Cooling, you can easily stay updated by contacting their team. You can reach out to them by calling (803) 888-4115 or by filling out the online form available on their website[1]. This direct communication channel allows you to inquire about your request's status anytime, ensuring transparency and peace of mind.
Moreover, the company values customer satisfaction and is committed to offering 24/7 service without after-hours fees, which facilitates timely updates and assistance[0]. If you have any specific questions or need real-time updates, their highly trained staff is readily available to address your concerns.
How do you accommodate special service requests?
At Kaminer Heating And Cooling, accommodating special service requests is part of our commitment to offering tailored HVAC solutions. Our skilled technicians treat every service call uniquely, ensuring that each customer's specific needs are met. Whether you require emergency HVAC services, ductwork installations, or special air quality solutions, our team is ready to deliver a customized approach. We pride ourselves on flexibility and go above and beyond to exceed customer expectations[2].
Our satisfied client, A V., shared, "Our service tech Jarvis was very helpful and identified and resolved our heating and cooling issues. We were very pleased with the service"[1]. For personalized and reliable HVAC services, contact us at (803) 888-4115[0].
How do you handle emergency customer service requests?
Kaminer Heating and Cooling handles emergency customer service requests with a dedicated after hours emergency HVAC service, ensuring you receive prompt and reliable solutions any time of day or night. Our team is well-trained to diagnose and fix any heating or cooling issues swiftly and efficiently, thereby restoring your home's comfort quickly[0].
We cover a wide area, including Lexington County, Richland County, and Columbia, providing swift assistance to residents, minimizing downtime and discomfort, especially during extreme weather conditions[0].
We recommend regular maintenance plans to avoid emergency scenarios, which can help prevent costly repairs by keeping your HVAC system running in top condition[0].
Should you face an emergency, don't hesitate to call us at (803) 888-4115 for immediate assistance[1].
How quickly do you respond to customer inquiries or complaints?
Kaminer Heating And Cooling excels in rapid response times, ensuring that customer inquiries and complaints are addressed promptly. We offer after hours emergency services, allowing us to tackle urgent HVAC issues without delay[1]. This commitment to swift service is echoed by customers like Tammy B., who praised us for "same-day" problem resolution[0]. Our team is dedicated to maintaining this high standard of responsiveness and customer satisfaction. Need assistance? Contact us now at (803) 888-4115[1].
What accommodations do you provide for seniors or individuals with mobility restrictions during service visits?
Kaminer Heating And Cooling prioritizes customer comfort, including for seniors and individuals with mobility restrictions. Our compassionate and professional team members, such as Chris O'Neal, have shown a commitment to accommodating unique needs, like adjusting to privacy concerns for clients recovering from surgery[0]. This reflects our dedication to ensuring that every customer receives personalized and attentive service. Additionally, our technicians, like Jarvis, are praised for their helpfulness and professionalism[2].
We invite you to experience our unparalleled customer care. Contact us today at (803) 888-4115 to discuss your specific needs and schedule a service that meets your requirements[1].
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNmekpYNE9nEAE!2m1!1s0x0:0x4e2f5c159a969934!3m1!1s2@1:CIHM0ogKEICAgICfzJX4Og%7CCgsIyce2uwYQyLadQQ%7C?hl=en-GB[1] https://www.kaminerhac.com/our-services/cooling/[2] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNvb0lhMTdRRRAB!2m1!1s0x0:0x4e2f5c159a969934!3m1!1s2@1:CIHM0ogKEICAgICooIa17QE%7CCgwIy5WwvwYQiMTmswM%7CWhat happens if I am not satisfied with the service provided?
If you are not satisfied with the service provided by Kaminer Heating And Cooling, you are covered by their 100% satisfaction guarantee. This means that if the services don't meet your expectations, your money will be refunded in full. Additionally, if there are any unprofessional behaviors from their Comfort Specialists, such as not cleaning up or displaying unprofessional conduct, you will not be charged for the service. Furthermore, any repairs performed are guaranteed to be done correctly the first time, or they will be re-done for free[0].
For more information or to discuss your service concerns, feel free to contact them at (803) 888-4115[1].
What is your process for resolving disputes or service issues?
At Kaminer Heating And Cooling, customer satisfaction is our top priority, emphasized by our 100% satisfaction guarantee. If you're not fully content with our service, we offer a complete refund. We also stand by our professional conduct—any lapses result in no charge. Our "first-time right" policy ensures your repairs are accurately completed, and if they fail within a year, we repair them for free[0].
Our dispute resolution process includes attentive listening and prompt responses to resolve issues swiftly. We prioritize professionalism and customer communication to maintain a high service standard[0].
Experience our commitment to quality and reliability—contact us today for all your HVAC needs.
What steps do you take to ensure customer satisfaction?
Kaminer Heating and Cooling ensures customer satisfaction through a comprehensive approach combining expertise and customer-focused policies. Firstly, they offer a 100% satisfaction guarantee on all services, which assures clients of high-quality workmanship[1]. Their technicians are highly trained, participating in continuous education to remain current with industry standards[2]. Additionally, being a family-owned and operated business since 1956, they bring over three generations of experience, ensuring personalized and reliable service[1].
Kaminer provides flexible solutions through free estimates and financing options, making their services accessible[1]. Their commitment to customer support is evident from testimonials such as Sydney S. Jones, who praised their professionalism and patience during a complex installation process[0].
To experience our exceptional HVAC solutions, schedule a service with Kaminer Heating and Cooling today!
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNPcmFlVXFBRRAB!2m1!1s0x0:0x4e2f5c159a969934!3m1!1s2@1:CIHM0ogKEICAgICOraeUqAE%7CCgwI2aKulQYQyPClpAI%7C?hl=en-US[1] https://www.kaminerhac.com/our-services/[2] https://www.kaminerhac.com/our-services/cooling/air-conditioning-maintenance/
Service Excellence
Are your technicians licensed and insured?
Yes, the technicians at Kaminer Heating And Cooling are indeed licensed and highly trained professionals. This ensures that every heating and cooling service provided is carried out with the utmost expertise and trustworthiness[0]. As a commitment to the highest standards, all technicians are also insured, offering peace of mind and assurance of quality to all customers.
Choose Kaminer Heating And Cooling for reliable service today by reaching out to us. We guarantee satisfaction with every job completed.
Can I get an estimated arrival time for my service appointment?
At Kaminer Heating And Cooling, we strive to provide timely and efficient service. While specific arrival times may vary depending on scheduling, our technicians are known for prompt service, often arriving ahead of the scheduled window[1]. For an accurate estimate, please contact us directly at (803) 888-4115, and our team will assist you with further details regarding your service appointment[0].
How do you ensure that your technicians adhere to professional standards?
At Kaminer Heating and Cooling, our commitment to professionalism is unwavering. All our technicians undergo continuous training to stay updated with the latest industry standards. This ensures they are equipped with the necessary skills and knowledge to deliver top-notch service[1]. Moreover, we maintain a strict policy against unprofessional behaviors, such as smoking or swearing, which, if violated, the service fee is waived[1]. This dedication to professionalism is reflected in the glowing feedback from our customers, such as Estamel B., who praised our team for their courteous and professional approach[0]. For services that meet the highest standards, contact Kaminer Heating and Cooling today!
How do you ensure the quality of your work?
Kaminer Heating And Cooling ensures the quality of their work through multiple dedicated approaches. As a family-owned business with over 60 years of experience, they offer a 100% satisfaction guarantee on all services. This means if any repair is not done correctly the first time, Kaminer will fix it for free, and if their Comfort Specialists fail to conduct themselves professionally, you won't be charged[0].
Routine maintenance is another cornerstone of their quality assurance, with regular checks designed to prevent unexpected breakdowns and improve energy efficiency[1]. Continuous training ensures that their technicians are always up-to-date with the latest industry practices[1].
Moreover, customer feedback reflects the high level of professionalism and satisfaction, as noted by Alan R., who praised Comfort Specialist Jarvis for his professional and courteous service[0]. For reliable service and peace of mind, consider Kaminer Heating And Cooling for your HVAC needs.
How do you handle scheduling and appointments?
Kaminer Heating And Cooling offers flexible scheduling and appointment services to ensure convenience and efficiency for our customers. We are available 8 am - 10 pm est Monday thru Sunday, allowing you to book an appointment at any time without worrying about after-hours fees[3]. Our online booking system is simple to use, and you can also call us directly to arrange a time that suits your needs[3].
Our team is committed to punctuality and keeping all scheduled appointments, as highlighted by Vernon B., who appreciated our adherence to set times[0]. For any HVAC emergencies, you can count on us for prompt assistance regardless of the time of day[1]. Schedule your service today by calling (803) 888-4115 or visiting our website[2]!
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ1bVppZzFRRRAB!2m1!1s0x0:0x4e2f5c159a969934!3m1!1s2@1:CIHM0ogKEICAgID5mZig1QE%7CCgwIscvqqQYQ0L2J5AE%7C?hl=en-US[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJN1Y2Nl96Z29TUGxnRRAB!2m1!1s0x0:0x4e2f5c159a969934!3m1!1s2@1:CIHM0ogKEI7V66_zgoSPlgE%7CCgwI2uD3wQYQ2KDglAI%7C[2] https://www.kaminerhac.com/our-services/cooling/air-conditioner-repairs/[3] https://www.kaminerhac.com/our-services/cooling/air-conditioning-maintenance/How do you manage emergency service requests?
Kaminer Heating And Cooling excels in managing emergency service requests through its commitment to delivering fast and reliable after hours HVAC service. Whether it's a malfunctioning AC during a heat advisory or a heating unit issue in a cold snap, we address these exigencies swiftly for residents of Columbia, SC, and surrounding counties[0]. The team prioritizes each emergency, leveraging expert technicians to ensure efficient problem resolution. A satisfied customer, Jack B., noted, "Eric always does a first-rate job. On time, knowledgeable, and professional"[0]. For immediate HVAC emergencies, contact Kaminer Heating And Cooling at (803) 888-4115 to restore your home's comfort[0].
What happens if a technician is running late?
If a technician from Kaminer Heating And Cooling is running late, the company prioritizes prompt communication and exceptional customer service. Our technicians strive to maintain punctuality; however, unforeseen circumstances can occur. In such cases, rest assured that our team will communicate any delays to you promptly to ensure you're informed and not left waiting[0].
Further illustrating our commitment to service, customers like Tracy P. have positively commented on our communication and punctuality. Tracy mentioned that the technician called ahead and arrived within the anticipated time block[0].
To experience our top-notch service firsthand, contact Kaminer Heating And Cooling anytime at (803) 888-4115 for any HVAC needs or visit our website to explore our comprehensive services.
What is your policy on rescheduling or canceling appointments?
Kaminer Heating and Cooling understands that flexibility is key to customer satisfaction. While specific policies on rescheduling or canceling appointments aren't detailed in the fetched documents, Kaminer is commended for its 24/7 service availability and commitment to customer satisfaction[0] .
For precise details on rescheduling or cancellation, it is advised to directly contact their customer service at (803) 888-4115 . Kaminer's focus on customer-centered service ensures they will handle any appointment queries with professionalism and care.
What kind of training do your employees receive?
Kaminer Heating and Cooling ensures that our service technicians receive continuous training. This commitment to ongoing education helps them stay abreast of industry standards and provides customers with up-to-date solutions[0]. Our team is not only knowledgeable but also friendly and professional, ensuring a high level of service quality[1]. As Roger J. noted, "Every employee is friendly and knowledgeable. Communication is great and we always know who is coming well in advance"[1].
To experience our excellent service firsthand, contact Kaminer Heating and Cooling today!
What measures do you take to ensure punctuality?
Kaminer Heating And Cooling ensures punctuality through structured service practices and advanced communication protocols. Our technicians are not only highly trained but also committed to delivering services promptly. For instance, we provide a true 24-hour service line to address any emergencies, ensuring our team is reachable whenever needed[1]. Moreover, we notify customers via text and phone when technicians are on their way, enhancing reliability and time management[0].
Customers have expressed satisfaction with our punctuality. Anne-Harvin I. shared her positive experience, saying, “They arrived well within the time frame given, called ahead of time, and were really efficient”[2].
Reach out to us at (803) 888-4115 to experience our punctual and professional service firsthand.
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURscGI3M1dnEAE!2m1!1s0x0:0x4e2f5c159a969934!3m1!1s2@1:CIHM0ogKEICAgIDlpb73Wg%7CCgwIl9muqwYQiN2cwQE%7C?hl=en-US[1] https://www.kaminerhac.com/our-services/[2] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNZeU9fWlJnEAE!2m1!1s0x0:0x4e2f5c159a969934!3m1!1s2@1:CIHM0ogKEICAgMCYyO_ZRg%7CCgwIoO3JwAYQsIDD0QI%7C
Financing
Are there credit requirements for financing your services?
Kaminer Heating And Cooling offers flexible financing options to make their services more accessible and convenient for clients. However, specific credit requirements for financing are not detailed in the available documents[0]. Customers are encouraged to contact Kaminer Heating And Cooling directly at (803) 888-4115 to receive personalized information regarding financing and to determine any specific credit conditions that may apply. By reaching out, you can learn more about how to make their top-rated HVAC services affordable for your needs[0].
Are there financing options for emergency repairs?
Yes, Kaminer Heating And Cooling offers flexible financing options for emergency repairs, ensuring you receive swift and effective service when you need it most[1]. Our commitment to customer satisfaction is further highlighted by our true 24-hour service line, ensuring you're never left without assistance during an HVAC emergency[0]. Experience the peace of mind that comes with knowing your home comfort is our top priority. Contact us today to discuss how our financing options can help you manage unexpected repair costs[1].
Can I pay off my financing early?
I'm unable to find specific information regarding whether you can pay off your financing early with Kaminer Heating and Cooling from the files provided. To get the most accurate details, I recommend contacting their customer service directly at (803) 888-4115. They offer exceptional service and flexible financing options, aiming to meet customer needs effectively[0].
Do you offer financing options for your services?
Yes, Kaminer Heating And Cooling offers flexible financing options to make its services accessible and convenient for clients[0]. This ensures that you can maintain comfort in your home without worrying about immediate full payment, allowing you to spread out the cost of essential services. Contact our team today at (803) 888-4115 to discuss how you can take advantage of these financing options and receive a free estimate[0].
Do you offer no-interest or deferred payment plans for these services?
Kaminer Heating And Cooling offers flexible financing options to help make their services more accessible and convenient for customers[0]. While the specifics of no-interest or deferred payment plans are not detailed in the available documents, they emphasize their commitment to customer satisfaction and providing flexible financial solutions[0].
I recommend contacting Kaminer Heating And Cooling directly at (803) 888-4115 to inquire about specific financing plans, as their team is always ready to provide detailed assistance and explore the best financial options for your needs.
How do I apply for financing for a project?
To apply for financing with Kaminer Heating And Cooling, you can take advantage of their flexible financing options. Start by contacting their team directly to discuss your project and get detailed information about their available plans. You can either fill out the contact form on their website or call them at (803) 888-4115 to speak with a representative[0].
Customer Jason B. shared his satisfaction, stating, "I have been extremely happy since the 1st day I chose them. They really seem to care about their customers, and that is hard to find these days!"[0]. This reflects the trust and reliability Kaminer Heating And Cooling offers to its clients.
For more detailed steps on financing, reach out directly, and a team member will guide you through the process.
How do I make payments on my financing plan?
To make payments on your financing plan with Kaminer Heating And Cooling, you would typically need to coordinate through the company directly. While the specific payment methods are not detailed in the information available, Kaminer Heating And Cooling offers flexible financing options designed to make their services accessible and convenient[0]. For precise instructions on making payments, it's recommended to contact their team directly at (803) 888-4115 or through their online contact form to ensure you follow the correct procedures[0].
How long does it take to get approved for financing?
Thank you for your interest in financing with Kaminer Heating And Cooling. Approval times for financing can vary based on several factors, but generally, the process is designed to be quick and efficient to meet your needs promptly. Specific details concerning the exact approval duration aren't outlined, but Kaminer Heating And Cooling is known for its responsive customer service, aimed at minimizing any waiting times[0].
For a detailed timeline and personalized advice, I recommend contacting Kaminer Heating And Cooling directly. They can provide specifics based on your unique situation and ensure a hassle-free experience[0].
What are the terms and interest rates for your financing plans?
Kaminer Heating And Cooling offers flexible financing options designed to help you manage the costs of your HVAC needs comfortably. While specific interest rates and detailed terms aren't explicitly outlined in the available sources, we do provide free estimates, ensuring transparency and allowing you to make informed decisions about your investments[1].
Customers have appreciated the professionalism and clarity with these services, as Donna H. highlighted that our representatives provide multiple options and explain them thoroughly[0].
To explore financing options and receive personalized terms, I recommend calling Kaminer Heating And Cooling directly at (803) 888-4115. Our team is eager to assist you in finding a plan that aligns with your budget needs[2].
What documentation is required to apply for financing?
To apply for financing with Kaminer Heating And Cooling, filling out their financing application form is necessary. This form will typically require personal information such as your name, contact details, and possibly financial information relevant to the financing terms. They offer flexible financing options to ensure their services remain accessible and convenient for every client[1].
To learn more about the specific documentation required, it’s best to contact Kaminer Heating And Cooling directly at (803) 888-4115. Their team can provide detailed information and guide you through the application process smoothly[0].
Value
Are there any hidden fees or charges I should be aware of?
Kaminer Heating and Cooling believes in transparent pricing and assures customers that there are no hidden fees[0]. This commitment to transparency is part of their dedication to delivering excellent customer service and building trust, as highlighted by their family-owned operation in Columbia for over 69 years. Customers have expressed their satisfaction, emphasizing their trust in Kaminer's commitment to honesty and service quality[0].
If you have any more questions, don't hesitate to contact Kaminer at (803) 888-4115 and experience their renowned service firsthand!
Can I get a price match if I find a lower quote elsewhere?
At Kaminer Heating And Cooling, we do have an apples to apples guarantee that will allow us to match a competitors pricing if they are performing the same task we would be. Our focus remains on offering transparent pricing with no hidden fees and maintaining affordability without compromising on quality, as reflected in our no-questions-asked refund policy for any dissatisfaction with our services[1].
If you would like more detailed information regarding our pricing policies or have found a lower quote elsewhere, I recommend contacting us directly at (803) 888-4115 for immediate assistance[0]. Let us help ensure you're getting the best value for your heating and cooling needs!
Do you offer free estimates or consultations?
Yes, Kaminer Heating And Cooling offers free estimates for their services. This includes consultations for installations, repairs, and even for emergency services, ensuring you receive the best advice and solutions tailored to your HVAC needs without any initial financial commitment[0][1].
Experience the exceptional customer service and expertise that have made us a top choice for heating and cooling in Columbia. Contact us today to schedule your free estimate and discover how Kaminer Heating And Cooling can enhance your home comfort!
Do you provide any incentives or discounts for new customers?
Kaminer Heating and Cooling doesn't explicitly mention specific incentives or discounts for new customers across the provided information. However, they do offer flexible financing options and free estimates, making their services accessible and adding value for potential clients[1].
Additionally, Kaminer Heating and Cooling is distinguished by its 100% satisfaction guarantee, ensuring you receive top-notch service. This dedication to service excellence is echoed by satisfied customers like Bryana W., who praised the company for its "incredibly professional" and "prompt service"[0].
For the most current promotions or tailored discounts, contacting Kaminer Heating and Cooling directly at (803) 888-4115 could provide personalized and up-to-date information.
How do you balance cost and quality in your services?
Kaminer Heating And Cooling expertly balances cost and quality by deploying a well-streamlined, cost-effective process without sacrificing service excellence. We ensure competitive pricing, allowing you to save money while receiving superior heating and cooling services[3]. Our commitment to using high-quality equipment, backed by rigorous technician training, guarantees top-tier performance[2].
Satisfied customers frequently commend our value, as Sydney S. highlighted the affordable but worthwhile nature of our warranty options and services[0]. We also provide transparent pricing and 24/7 emergency services without additional after-hours fees[1].
To experience unparalleled value and service, contact Kaminer Heating And Cooling today. Our team is always ready to answer your questions and address your HVAC needs!
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNPcmFlVXFBRRAB!2m1!1s0x0:0x4e2f5c159a969934!3m1!1s2@1:CIHM0ogKEICAgICOraeUqAE%7CCgwI2aKulQYQyPClpAI%7C?hl=en-US[1] https://www.kaminerhac.com/our-services/[2] https://www.kaminerhac.com/about-us/[3] https://www.kaminerhac.com/our-services/heating/How do you ensure that customers get the best value for their money?
Kaminer Heating And Cooling ensures customers receive exceptional value by offering a 100% satisfaction guarantee on all services. This means that if any issues arise, efforts are made to rectify them free of charge. Our technicians undergo continuous training to stay updated with the latest practices, ensuring top-notch service quality[2]. According to customer feedback, 236 reviewers have rated our professionalism highly, indicating a strong commitment to customer satisfaction[1]. Sydney S. Jones shared that Kaminer’s team was “extremely professional, friendly, and helpful,” emphasizing the valuable service provided[0]. To experience this exemplary service, contact Kaminer Heating And Cooling today!
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNPcmFlVXFBRRAB!2m1!1s0x0:0x4e2f5c159a969934!3m1!1s2@1:CIHM0ogKEICAgICOraeUqAE%7CCgwI2aKulQYQyPClpAI%7C?hl=en-US[1] https://search.google.com/local/reviews?placeid=ChIJiwruNE2i-IgRNJmWmhVcL04[2] https://www.kaminerhac.com/about-us/How do your services compare to competitors in terms of value?
Kaminer Heating And Cooling stands out against competitors with unparalleled expertise and family values, being a third-generation company in Columbia, SC. Customers frequently praise the service for its professionalism and reliability. For instance, Lynn T. lauded Kaminer as her "go-to for all heating, cooling, and air quality needs," impressed by the support and solutions offered[1].
Statistically, 296 reviewers rated Kaminer highly for the overall experience, highlighting the business's commitment to quality service[0]. Moreover, the company offers a 24/7 emergency service line and backs its work with a 100% satisfaction guarantee, ensuring customers' peace of mind[2]. Contact Kaminer today to experience premium service that puts your comfort and budget first!
[0] https://search.google.com/local/reviews?placeid=ChIJiwruNE2i-IgRNJmWmhVcL04[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNnNzR2UXZRRRAB!2m1!1s0x0:0x4e2f5c159a969934!3m1!1s2@1:CIHM0ogKEICAgMCg74vQvQE%7CCgsIx8WCvgYQ2PC9fg%7C?hl=en-GB[2] https://www.kaminerhac.com/about-us/What kind of warranty or guarantee do you provide on your services?
Kaminer Heating And Cooling offers a robust warranty and guarantee on their services to ensure customer satisfaction. They provide a 100% satisfaction guarantee on all heating and cooling services. If a repair is not performed correctly the first time, they will either rectify it for free or offer a full refund. Moreover, they guarantee all installed equipment, promising to assist in finding alternative solutions if their equipment does not meet your needs[1].
Sydney S. praised Kaminer Heating And Cooling for their comprehensive warranty options, highlighting the affordability and effectiveness of their yearly maintenance plans[0]. For tailored solutions and exceptional service, contact Kaminer Heating And Cooling today!
What makes your company a trusted provider in the industry?
Kaminer Heating And Cooling is a trusted name in the HVAC industry, offering unparalleled expertise as a third-generation, family-owned business in Columbia, SC. This gives us an edge with over 69 years of experience in providing top-notch heating and cooling services[1]. Our dedication to quality is reflected in our 100% customer satisfaction guarantee, A+ rating with the Better Business Bureau, and commitment to 24/7 service without additional fees[2].
Customers constantly praise our professionalism and attention to detail. Sydney S. J. highlighted our comprehensive service when she stated, "They diagnosed the problems, explained everything, and we are now up and running with a brand new A/C"[0]. Trust Kaminer Heating And Cooling for unmatched service and legacy in HVAC solutions[2].
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNPcmFlVXFBRRAB!2m1!1s0x0:0x4e2f5c159a969934!3m1!1s2@1:CIHM0ogKEICAgICOraeUqAE%7CCgwI2aKulQYQyPClpAI%7C?hl=en-US[1] https://www.kaminerhac.com/our-services/cooling/air-conditioner-repairs/[2] https://www.kaminerhac.com/our-services/What makes your services worth the price?
Kaminer Heating and Cooling delivers exceptional value, ensuring services worth every penny. As the only third-generation HVAC company in Columbia, we bring unmatched expertise and a deep commitment to quality[2]. Our services are backed by a 100% satisfaction guarantee and we pride ourselves on customer-centric solutions with no after-hours fees[2][1]. We also offer flexible financing and free estimates, making our services accessible and budget-friendly[2]. Sydney S. praised our team's professionalism and transparent communication, highlighting the value and peace of mind we offer[0]. Trust us with your HVAC needs and experience the best in quality and service today!
[0] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNPcmFlVXFBRRAB!2m1!1s0x0:0x4e2f5c159a969934!3m1!1s2@1:CIHM0ogKEICAgICOraeUqAE%7CCgwI2aKulQYQyPClpAI%7C?hl=en-US[1] https://www.kaminerhac.com/our-services/cooling/air-conditioner-repairs/[2] https://www.kaminerhac.com/our-services/
Loyalty Program
Can I combine loyalty rewards with other promotions or discounts?
Currently, there is no specific information available regarding the combination of loyalty rewards with other promotions or discounts from Kaminer Heating And Cooling. It is recommended to contact Kaminer directly to inquire about their current policy on this matter. They can provide the most accurate and up-to-date information to ensure you make the most of your loyalty rewards when availing other discounts or promotions.
Do loyalty program benefits apply to all types of services?
The loyalty program benefits at Kaminer Heating And Cooling are indeed comprehensive and designed to enhance customer satisfaction across numerous services. While the documents did not explicitly specify if these benefits apply to all service types, Kaminer Heating and Cooling is known for their wide array of offerings, ranging from heating and cooling to air quality and ductwork. Their commitment to customer satisfaction is evident through the multiple reviews and ratings they have received, boasting a high brand loyalty count of 172 over the past year[0].
For clarity on specific services covered by the loyalty benefits, I recommend reaching out directly to Kaminer Heating And Cooling at (803) 888-4115. By ensuring you're aware of all benefits applicable, you can optimize your experience and satisfaction with their services.
Take advantage of their customer-friendly programs today by getting in touch and start experiencing bespoke HVAC solutions tailored to your needs.
Do you offer a loyalty program for repeat customers?
Currently, there doesn't seem to be any available information on a loyalty program specifically for repeat customers at Kaminer Heating And Cooling in the files provided. They do offer a KMC maintenance agreement that gives clients discounts off repairs as well as 2 maintenance checks a year. However, the consistent positive feedback from customers highlights the company's strong commitment to brand loyalty and customer service. Many customers have praised Kaminer for the professional and reliable services they receive, creating a sense of trust and satisfaction[1][0].
We encourage reaching out to Kaminer Heating And Cooling directly at (803) 888-4115 to inquire about any potential loyalty programs or special offers they might have for loyal customers.
Do you offer special events or bonuses for loyalty program members?
Currently, there is no specific information available in the provided documents about special events or bonuses for loyalty program members at Kaminer Heating And Cooling. To get a definitive answer on any potential exclusive offerings for loyalty program members, I recommend directly contacting their customer service or visiting their official website for the most updated information.
How do I sign up for your loyalty program?
To sign up for Kaminer Heating and Cooling's loyalty program, you can simply fill out a contact form or call their team at 803-888-4115. The form generally requires you to provide your first name, last name, phone number, email, and address. You will also need to specify if you are a new or existing customer. By submitting this form, you agree to receive text messages related to your inquiry and follow-ups[0].
I highly recommend you call directly to ensure you’re enrolled in the loyalty program and receive any current offers or updates.
How does your loyalty program work?
I'm currently unable to find specific details about Kaminer Heating and Cooling's loyalty program in the provided documents. To get accurate information, I recommend contacting their customer service or visiting their website for the most up-to-date details on any loyalty programs they may offer. You can reach them at (803) 888-4115 for direct inquiries[0].
What benefits do I get from your loyalty program?
The loyalty program at Kaminer Heating And Cooling offers several compelling benefits to its members. With a focus on providing exceptional value, participants in the program typically enjoy access to exclusive discounts, priority service scheduling, and personalized maintenance reminders to keep their systems running at peak performance[2]. By being part of the loyalty program, you can ensure continued comfort in your home with a company known for high customer satisfaction and professionalism[0].
One satisfied customer, Ryan S., praised Kaminer, saying, "I trust Kaminer Heating And Cooling with my home, my office, and my friends and family!"[1].
To fully capitalize on these perks, consider signing up to take full advantage of Kaminer Heating And Cooling’s loyalty offerings and maintain peace of mind with their supportive and expert services.
[0] https://search.google.com/local/reviews?placeid=ChIJiwruNE2i-IgRNJmWmhVcL04[1] https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURwbEpPRlZREAE!2m1!1s0x0:0x4e2f5c159a969934!3m1!1s2@1:CIHM0ogKEICAgIDplJOFVQ%7CCgwI36j0pgYQuMe3jAI%7C?hl=en-US[2] https://www.kaminerhac.com/about-us/